When the issue of conflict of interest is examined in the context of a self-monitoring field, a number of questions come to mind. How is a dispute resolution professional to know when she/he is facing a conflict of interest issue? What is a dispute resolution professional to do when faced with a potential conflict of […]

It would seem natural and logical that child protection cases would lend themselves very well to mediation. As with family (custody/access) disputes, child protection disputes often involve a parent dealing with a difficult period in his or her life. The parents are generally extremely emotional and defensive toward the adverse party in the dispute. A […]

The jewish family and child services experience Through his involvement in the design of a pilot mediation program for the Jewish Family and Child Service (JF&CS), Warren Morris has had the opportunity to examine the role of legal counsel in the family mediation process. Part II of the paper offers an overview of the project […]

This paper presents an overview of trends in the ombuds field, outlining where the ombudsman model has come from, and where it is going. Specifically, Part II provides a brief history of the development of the ombudsman concept. Part III examines in more detail the distinctions between the variations in the ombuds model and presents […]

After attending a recent continuing education program, I am more convinced than ever that mediation is advantageous to both franchisees and franchisors for resolving many disputes, especially where a franchisee is claiming that disclosure was inadequate. Fighting battles through the courts is uncertain and risky, largely due to a wide scope for interpretation by the […]